If your monthly debit payment didn’t go through, we’ll try and debit the instalment again 14 days later. You’ll still be covered under your policy during this period. If that instalment doesn’t go through, we’ll attempt to debit two instalments on your next debit date to cover this month and last month.
After three attempts, we’ll cancel your policy.
Alternatively, you can also make a manual payment. Read this article for a step-by-step guide on how to do so.
If you’ve missed a monthly instalment because your payment details are out of date, check out our instructions on how to update them.