A standard insurance excess is the amount of money you need to pay when you lodge a claim with us. Here at Bingle, we require you to pay an excess upfront when you make a claim, whether you’re at fault or not. If we determine that you’re not at fault and you can provide us with the name, address and registration number of the other driver, we’ll refund the excess back to you.
We generally won’t refund your excess if:
• weather or a natural event has caused damage to your car
• you hit an animal, like a kangaroo
• you cannot provide the details of the at-fault driver, or
• you were at fault.
You can find your excess amount via Bingle Self Service in your Insurance Schedule.
If you’re looking for more information on other excess types, like the age excess or unlisted regular driver excess, you can learn more about what an excess is here.