For an extra premium our Comprehensive Policy offers a Keep Mobile option which includes unlimited, car hire and Copycat cover. So if you selected our Keep Mobile optional extra with your policy you do get a hire car. If you want to add the Keep Mobile option you can do it at renewal time or anytime before that.
The option can only be added if:
- Your car hasn’t been involved in an accident
- And there are no current or pending claims on the car
- Learner drivers are not covered to drive hire cars
- This option can ONLY be removed at renewal
If you need to lodge a claim we’ll arrange a hire car for you while yours is off the road. If a similar make and model to your car is not available, you can choose the nearest equivalent car from our provider, but only if our provider has one available, and is within a reasonable distance of your location. You can use a hire car for as long as it takes us to settle your claim.
If we can’t provide you with a hire car from one of our providers within a reasonable distance from your location, we’ll pay you up to $50 a day (including GST) to help you make your own travel arrangements from when you asked us to arrange a hire car until we have settled your claim.
During this time, your hire car is also covered by Copycat Cover.
If, due to an incident covered by your policy, your car is not safe to drive, or is at our repairer, or has been stolen, , you might need to borrow a friend’s or relative’s wheels while yours can’t be driven. The good news is that your Bingle Comprehensive Policy will cover that car while youare using it (as long as you got the owner’s permission to drive it). This also means any listed drivers are also treated as listed drivers (again, with permission). And don’t forget, it also covers the hire car. However, if the other car is already insured with another insurer and suffers loss or damage, we will not cover any loss, damage or liability under your Bingle Comprehensive Car Policy. The a claim should be lodged under that policy and, we’ll reimburse the person who paid the excess to the other insurer. You should refer to the Comprehensive Car Premiums, Excesses & Claims Guide for further information on how we settle your claim.
There’s one more thing you need to know - if the borrowed car suffers loss or damage and is a total loss we’ll settle for its Market Value if we’re dealing with the claim.
Click here to login.
- Then click on the box marked View and update my policy for the policy you want change
- You'll come to the Policy summary page
- Click on Update my policy on the left side of the page
- It will take you to the page shown below
- Click on Optional Extras and follow the prompts