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  1. Bingle Help Centre
  2. Claims

Claims

Excess Info

  • Who counts as a 'regular' driver?
  • How do I pay my excess?
  • Can I pay my excess by BPAY or bank transfer?
  • I’ve paid my excess but I’m not at fault – when can I get my refund?
  • How much will my excess be?
  • What is an Insurance Excess?

How do I Make a Claim

  • How do I contact claims?
  • How do I know if it’s worth making a claim?
  • How long after an accident can I make a claim?
  • Claim Lodgement Help
  • 4 things worth knowing if you need to make a claim
  • How do I lodge a claim online with Bingle?
See all 10 articles

Coverage Questions

  • My car has been written off. What do I need to do?
  • How can I track my claim? What is the progress of my claim?
  • Total Loss FAQs
  • Am I covered for mechanical breakdown?
  • Do you use genuine parts when repairing my car?
  • Am I covered for hail, flood or fire damage?
See all 27 articles

Claims Features

  • How long does it take to complete a repair?
  • Can I change my repair booking?
  • What does it mean when my claim says, ‘Report Only’?
  • Can I buy back my car as salvage?
  • Do I have legal liability cover for my employer?
  • Do souped-up cars get covered?
See all 7 articles

I Had a Claim But I’m Not At Fault?

  • Should I claim if I’ve had an accident where I’m not at fault?
  • I’ve received a letter from another insurance company. What should I do?
  • I’m not at fault, do I get a rental car?
  • What if the other driver isn’t insured?

Need to make a claim?

Our online claim tools make lodging your claim easy as can be

Make a claim
Bingle

Bingle's car insurance offerings include Comprehensive Car Insurance and Third Party Car Insurance.

Please read the Product Disclosure Statement available on this website before buying this insurance and consider whether it is right for you. Cover may differ from other policies. BINGLE is part of the Suncorp Group, and the contact details for service of legal documents (including writs, subpoenas, and garnishee orders) are the same across the Group.

Insurance issued by AAI Limited ABN 48 005 297 807 AFSL 230859 trading as Bingle Insurance. Read the Product Disclosure Statement available on this website before buying this insurance. This advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Bingle's home is at Level 23, 80 Ann Street, Brisbane QLD 4000, but you'll find it a lot easier to contact us online.

This content is current for Bingle policies with a start or renewal date on or after 16 March 2021.


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