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Bingle Help Centre
How do I pay my excess?
Can I pay my excess by BPAY or bank transfer?
I’ve paid my excess but I’m not at fault – when can I get my refund?
How much will my excess be?
What is an Insurance Excess?
How do I Make a Claim
How do I contact claims?
How do I know if it’s worth making a claim?
How long after an accident can I make a claim?
Claim Lodgement Help
4 things worth knowing if you need to make a claim
How do I lodge a claim online with Bingle?
See all 10 articles
How can I track my claim? What is the progress of my claim?
Am I covered for mechanical breakdown?
Do you use genuine parts when repairing my car?
Am I covered for hail, flood or fire damage?
Does Bingle cover lost or stolen car keys?
Is my baby seat covered?
See all 25 articles
How long does it take to complete a repair?
Can I change my repair booking?
What does it mean when my claim says, ‘Report Only’?
Can I buy back my car as salvage?
Do I have legal liability cover for my employer?
Do souped-up cars get covered?
See all 7 articles
I Had a Claim But I’m Not At Fault?
Should I claim if I’ve had an accident where I’m not at fault?
I’ve received a letter from another insurance company. What should I do?
I’m not at fault, do I get a rental car?
What if the other driver isn’t insured?
Need to make a claim?
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