Claims

Excess Info

• When will I get my excess back if it wasn’t my fault?
• How much will my excess be?
• What is an Insurance Excess?

How do I Make a Claim

• Claim Lodgement Help
• 5 things worth knowing if you need to make a claim
• I need to lodge a claim. What should I do?
• I’ve received a letter from another insurance company. What should I do?
• What if my car has been stolen?
• I need a tow. What should I do?

Coverage Questions

• Am I covered for hail, flood or fire damage?
• Do you cover my car keys?
• Do you cover stolen car keys?
• Is my baby seat covered?
• Will you cover me if I head off-road?
• Does Bingle offer a rental car?

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Claims Features

• Can I change my repair booking?
• My claim says Report Only. What should I do next?
• Can I buy back my car as salvage?
• Do I have legal liability cover for my employer?
• Do souped-up cars get covered?
• Do you offer insurance all over Australia?

I Had a Claim But I’m Not At Fault?

• I had an accident and it wasn’t my fault. What should I do next?
• I’m not at fault, do I get a rental car?
• What if the other driver isn’t insured?