Your excess may be paid at the point of lodging the claim with either a Visa or Mastercard. Paying the excess is not a condition to lodging your claim.
You can pay your excess easily online:
1. Log in to your policy via Bingle Self Service.
2. On your policy list page, click on Track my claim link.
3. On your claim list page, locate the claim number you're wanting to pay, click on the Pay Excess button in the Action column and follow the prompts
You'll receive a receipt number once the payment has been successfully processed.
But I’m not ready to pay my excess:
Your claims can still progress even if you're not ready to pay for your excess. Simply select "No" and then click on “Next >” when we ask if you're ready to pay for the excess.