If you’ve had an accident where you, and the other driver(s), can show that you’re not at fault, you have a few options available to you.
It is important to note that when you renew your policy, your premium may be affected as a result of you making a claim, even when you’re not fault.
If your car is damaged by a third party, and you’re not at fault, you could consider lodging a claim directly through the responsible party’s insurer. This way, you’ll avoid paying an excess, and your renewal premium won’t be affected as a result of the claim. It can also help us to continue to offer you cheaper premiums. To lodge a claim with the responsible party’s insurer, you’ll need to get in touch with them.
If you prefer, or the responsible party doesn’t have insurance, you can lodge a claim with Bingle. Don’t worry, if you or the person driving your car, didn’t contribute to the accident, and you’ve provided the other party’s details, we waive your excess.