Don't stress! Everything you need to know, or action, is available online either through this Help Centre or through Policy Self Service
Have a look through this list for the most common questions, but for everything else, log into Policy Self Service and see if your answer is there!
1) I've forgotten my email or password
2) How do I find my policy number?
Click HERE to find your policy number
3) How do I change my address?
Follow the step by step guide HERE, or log into policy self service
4) How do I cancel my policy?
We're sorry to see you go! Click HERE, or log into policy self service
5) How do I make a claim?
Whenever you need help click on the green button in the bottom right hand corner of each page and ask your question.