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I need help!

Don't stress! Everything you need to know, or action, is available online either through this Help Centre or through Policy Self Service 

Have a look through this list for the most common questions, but for everything else, log into Policy Self Service and see if your answer is there! 

1) I have forgot my email or password

Easy! Click HERE to reset your password, or HERE to find the email you used

2) How do I find my policy number?

Click HERE to find your policy number

3) How do I change my address? 

Follow the step by step guide HERE, or log into policy self service

4) How do I cancel my policy? 

We're sorry to see you go! Click HERE, or log into policy self service

5) How do I make a claim? 

Start by clicking HERE to submit your claim online! For more info on claims, click HERE.

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