I need to cancel my policy. What do I do?
Remember you do not need to cancel your policy to make changes for things like adding or removing drivers, changing kilometres driven, swapping cars or updating your financier. It's easier to just login and make a change so head over to managing my policy first to learn how to make your change before cancelling and having to start a brand new policy.
But if you need to cancel your policy you can login as usual by clicking here.
You'll see a screen like this showing your policies. Choose the one you wished to cancel and click on the large button titled View and Update My Policy.
That will bring you to a screen just like the one below. At the bottom of the screen you'll see the heading My policy options. Just below that click on Cancel policy and follow the prompts. It's as easy as that.
We’ll be sorry to see you go, however we’ll refund the unexpired portion of your premium, less any non-refundable government charges, if the refund is more than $1.