My Policy

Logging into Bingle

• I’ve forgotten my password or email address
• Why doesn't my policy come up when I log in?
• How do I change the email address I log in with?
• How do I locate my policy number?
• Which email address do I use to log in?

Add/Change Drivers or Address

• How do I change listed drivers?
• How do I change my address?
• My kid’s hitting the road – can I insure their car in my name?

Policy Payment

• I have missed a monthly payment, when will you try again?
• How do I make a manual monthly payment?
• NSW Emergency Services Levy (ESL)
• My policy renewal is overdue, can I pay it monthly?
• My policy has been cancelled, what can I do?
• Can I pay my monthly payments by BPAY or direct debit from a bank account?

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General Policy Questions

• How can I update/change my policy details?
• Can I suspend or put my policy on hold?
• Can I change my policy start date?
• Can I have my policy documents sent via post?
• Can I transfer my policy into someone else's name?
• What are my responsibilities as a policy holder?

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My Car

• How do I add my vehicle's VIN number?
• Can I change from Comprehensive to Third Party?
• Does Bingle cover things I've added to my car, like modifications and accessories?
• Can I change any part of my policy online?
• I need a policy document. Where can I find these?
• Can I change my vehicle?

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