My Policy

Logging into Bingle

• I’m having issues with Bingle Self Service
• I’ve forgotten my password or email address
• Why doesn't my policy come up when I log in?
• How do I change the email address I log in with?
• How do I find my policy number?
• Which email address do I use to login?

Add/Change Drivers or Address

• How do I add/remove listed drivers?
• How do I change the name on my policy?
• How do I change my address?
• My kid’s hitting the road – can I insure their car in my name?

Policy Payment

• My monthly debit payment was unsuccessful, when will I be charged again?
• How can I pay an overdue monthly instalment?
• My policy renewal is overdue, can I pay it monthly?
• My policy has been cancelled. Can I reinstate it or do I have to start a new one?
• Can I pay by BPAY or straight from a bank account?
• I received an instalment failure letter

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General Policy Questions

• How can I update/change my policy details?
• Can I suspend or put my policy on hold?
• How to conduct a policy ‘health check’ and potentially save on your premium
• I'm eligible for a Stamp Duty Exemption. How much is my premium without the Stamp Duty?
• How do I update my marketing preferences?
• Tax Invoice

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My Car

• How do I cancel my policy?
• How do I find my VIN?
• What is my vehicle's market value?
• Can I change from Comprehensive to Third Party?
• Does Bingle cover things I've added to my car, like modifications and accessories?
• Can I change any part of my policy online?

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