Safety first. Stay away from the traffic – stand on the footpath, or on the side of the road. Call emergency services on 000 if anyone’s injured, or the road is blocked.
If there’s another car involved exchange details with the driver:
- Phone/mobile number
- Registration number.
Tell the other driver you’re with Bingle, and ask who they’re insured with.
Use your phone to take photos of driving licences, the scene, and the damaged cars – but only if it’s safe to do so.
Take photos of any damaged property as well – fences, lamp posts, bicycles.
Take the names and phone numbers of any witnesses or emergency services who attend the incident.
And now the claim.
It it wasn't your fault click here for your claiming options.
If you wish to lodge your claim with us we’ve made the process as simple as possible. You can click here to log in and make a claim. It will take about 10 minutes, and we’ll ask you to give us:
- details of what happened and where, and
- details of anyone else involved – other drivers or property owners
Please have your credit or debit card ready to pay the excess at the end.
Once you’ve lodged your claim and paid your excess, we'll take care of your claim and keep you updated each step of the way.
Need a tow?
We'll take care of that for you. Click here to find out how.
To help you decide if you need to lodge a claim with Bingle, check out the following video: