You can only lodge a claim or check an existing one via Bingle Self Service.
If you’re lodging a claim:
- Log in to Bingle Self Service and select the policy you’d like to make a claim for.
- Select ‘Make a claim’ and follow the prompts. From there, you’ll need to fill in all the details of the accident. You’ll then get your authorised repairer details.
If you’re checking in on an existing claim:
- Log in to Bingle Self Service, and select the policy you made a claim for.
- From there, you’ll be able to see the status of your claim.
For all other claim queries, such as errors in your claim or if you’d like to make a complaint about the claim, please email claims@suncorp.com.au and include your claim number in the subject heading.